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Privacy Policy

This privacy policy sets out how Sterling Woodrow uses and protects any information that you give us when you use this website.

Sterling Woodrow are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with the purpose set out in this privacy statement.

Sterling Woodrow may change this policy from time to time by updating this page. You should check this page when visiting our site to ensure that you are happy with any changes.

Our website is free to use and you do not have to register to access any parts of our website.

What We Collect
Should you choose to make a voluntary enquiry with us, we will collect some or all of the following personal information:

  • Full name
  • E-mail address
  • Telephone number

Why Do We Collect This Information?
We require this information to understand your needs and provide you with more information about our products and services.

We may also periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

What We Do With the Information We Gather?
The information is held on our CRM system and like all third-party services we use is GDPR compliant.
We never sell, rent or otherwise give away your data to third-parties.
We use your information solely to contact you with information relevant to the enquiry that you made in regard to various property investment opportunities.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. This includes ensuring that any service we avail ourselves of is also GDPR compliant.

Your Rights Under GDPR

  • You can unsubscribe and opt-out of receiving communications at any time.
  • You can request that we retrieve and supply any data we hold on you.
  • We can delete the data we hold on you upon request.

The Lawful Basis of Processing Your Information
We process the personal information that you supply us on the basis of ‘legitimate interest’ as defined by the ICO.

How We Use Cookies
A cookie is a small file which is attached to your web browser. The cookie’s we use help analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Personal Data And Cookies
By default web analytics programs collect IP addresses which can, in theory, be used to identify individuals. In order to remain GDPR compliant we anonymise IP address data so as to make it non-personally identifiable information.

We do not record or otherwise store or use IP address data at any point in our business operations.

Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and they are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information
You may choose to restrict the use of your personal information in the following ways:

In any email marketing communications you receive from us there will be an ‘unsubscribe’ option – if you wish to stop receiving emails from us you can unsubscribe using this button in the email.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@sterlingwoodrow.co.uk or writing to us at the address below and requesting removal from our system.

If you would like a copy of the information held on you or would like it removed from our systems, please write to:

Sterling Woodrow Ltd,
84a High Street,
CM12 9BT

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible, at the above address or email us at info@sterlingwoodrow.co.uk and we will promptly correct any information found to be incorrect.

We do not store credit card details nor do we share customer details with any 3rd parties.

Website Disclaimer
Although every effort is made by Sterling Woodrow to verify information given on their website, in their brochures, and in their promotional material, it must be clearly understood that such information does not form part of any contract or offer. Any intending purchaser of a property must satisfy themselves as to the correctness of any information either printed or verbally issued by Sterling Woodrow.

Sterling Woodrow will endeavour to keep up to date the information stated on its website, in their brochures and in other promotional material, but it cannot guarantee that particular properties will still be available for sale when prospective purchasers enquire or travel to view.

During marketing, individual properties can be removed from sale and prices of individual properties can change and no guarantee is given that the price shown on the Sterling Woodrow website or in their brochure will remain accurate. Sterling Woodrow reserves the right to make changes to the general information, property prices, or content on their website at any time without notice.

Sterling Woodrow operates as an introducing agent to assist interested persons in finding and purchasing properties. Sterling Woodrow is not liable for any loss which may incur for any reason whatsoever resulting from an interest in purchasing, an attempted purchase or an actual purchase of a property.

Property information and room sizes given on the website, in their brochures or in any promotional material are for general information only and do not form any part of a contract. It remains the responsibility of the purchasers to satisfy themselves as to the correctness of such information.

All materials, logos, pictures and content on are the sole ownership of Sterling Woodrow and cannot be used by other parties in any way unless by consent.